HOW CAN WE HELP YOU?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order's progress directly on our carrier's website.

If you need to change or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been processed, we may not be able to make changes.

Yes, we ship worldwide! Shipping costs and delivery times vary depending on the destination. Please visit our shipping page for more details.

For exchanges, please return the original item for a refund and place a new order for the item you'd like instead. This ensures the fastest processing and delivery of your new item.

If you have any questions, feedback, or need assistance, reaching out to PeakRoar is easy and convenient. You can contact us through the following channels:

• Email: Send us an email at support@peakroar.com, and our customer service team will get back to you as soon as possible.
• Contact Form: Visit our website and fill out the contact form on our "Contact Us" page. We aim to respond to all inquiries within 24 hours.
• Social Media: Message us directly on our social media platforms. We're active on Facebook and Instagram, @PeakRoar.
• Phone: For immediate assistance, give us a call at +41 076 209 30 01. Our customer support team is available from 9 AM to 5 PM, Monday to Friday (UTC+1)

We're here to help and ensure your experience with PeakRoar is nothing short of excellent!